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Contact Urban Gents

Our customer service is available Monday through Friday between 9AM and 6PM GMT.

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WE ARE HERE FOR YOU – YOUR QUESTIONS, OUR ANSWERS

Frequently Asked Questions

How long does delivery take?

Orders are typically processed within 1-3 business days and then delivered within 5-7 business days .

The total delivery time = processing time + shipping time .

We proudly offer free shipping on all orders .

Do you ship to my country?

Countries we don't ship to have been excluded from the order process. If you can complete your order, it means we ship to your location.

What are the return policies?

You can return any product within 14 days for any reason – guaranteed, no questions asked.

We do not charge any return or handling fees.

The customer only bears the costs for the return label.

What payment methods are available?

We accept PayPal, Visa, Mastercard and Amex as payment methods.

FREE SHIPPING

FREE SHIPPING

Free shipping on all orders

CUSTOMER SERVICE

CUSTOMER SERVICE

Our customer service is available Monday to Friday from 9:00 a.m. to 6:00 p.m.

SECURE PAYMENTS

SECURE PAYMENTS

Secure payment methods, including credit cards and PayPal.

14 DAY RETURN POLICY

14 DAY RETURN POLICY

Easy return within 14 days.